Privacy Policy

At Balcom Canyon Cidery, we value and respect your privacy. The information you provide to us is used to inform you about our ciders, events we host or participate in, other cidery news that may interest you, and to fulfill your cider orders.

We understand the importance of safeguarding personal information and we do not share this information with any third-party marketing or sales organizations, except when necessary to provide services on behalf of Balcom Canyon Cidery, and only with their authorized use limited to that purpose.

When you subscribe to our mailing list, we will send you an email confirming your addition to our list. If you wish to unsubscribe at any time, simply follow the "unsubscribe" instructions located at the bottom of any Balcom Canyon Cidery email you receive, and we will promptly remove you from our mailing list.

If you provide us with your telephone number, we may contact you via phone for follow-up regarding online orders or Cider Club orders.

In the case of credit card and other payment information provided during a transaction, we only share specific details (such as your name and credit card number) with banks and other third parties in the financial system as necessary to process your transaction, maintain your account, and protect against fraud or misconduct. For example, we may use card authorization and fraud screening services to verify that your credit or debit card information and address match the information you provided to us.

In addition to the purposes mentioned above, we utilize the information we collect to:

Provide our products and services to you.

Perform auditing, research, and analysis to maintain, protect, and improve our products and services.

Ensure the technical functionality of our network and order processing system.

We implement appropriate security measures to prevent unauthorized access, use, alteration, or loss of data, including the information collected from you on our website. The security of your account also relies on keeping your account password confidential, and you should refrain from sharing your account name or password with anyone. If you disclose your account information to a third party, they can gain access to your account and personal information.

Please note that this Privacy Policy may undergo periodic changes. We will not diminish your rights under this Privacy Policy without your explicit consent, and most changes will likely be minor. Nevertheless, we will post any significant changes to the Privacy Policy on this page and provide a more noticeable notice (including, in certain cases, email notification of Privacy Policy changes).


Our website utilizes "cookie" technology to enhance your browsing experience. These "cookies" are employed to customize your future visits and make them more convenient. You are free to reject or "Not Accept" all cookies, but please note that this may prevent us from automatically entering your email address or customizing your future visits.

We utilize Google Analytics to analyze traffic on our website. Google Analytics does not create individual profiles for visitors, and it only collects aggregate data. Unlike some tracking services, Google Analytics does not maintain a database of individual profiles for each visitor. For more information about Google Analytics' privacy policy, please visit their website.

Email Communications

We may use your email address to respond to your inquiries or provide information about our products or services. In order to assess whether you have received an email from us and improve the usefulness and interest of our emails, we may receive confirmation when you open an email from us. We do not share your email address with external companies.

Child Privacy

Due to the nature of our business, our products and services are not intended for minors, and we do not knowingly seek or receive information from children. Our terms and conditions of use specify that access to the website is restricted to individuals aged 21 or older. If we have reason to believe that information is being provided by an individual under the age of 21, we will not collect such information.

Inapplicability of Privacy Policies of Linked Sites or Other Parties

Our website may contain links to other sites, including distributors and third parties. This Privacy Policy solely applies to the collection, use, and disclosure of personal information on our website. While we strive to link only to sites that adhere to our privacy standards and respect user privacy, we are not responsible for the privacy practices of third parties or the content found on linked sites. We encourage you to review the applicable privacy policies and terms and conditions of such parties or websites.

If you believe that Balcom Canyon Cidery's website is not following its stated Privacy Policy or if you have further questions regarding our Privacy Policy, please contact us using the information provided below:

Balcom Canyon Cidery
4464 McGrath St. #110


To access and use our website, you must be 21 years of age or older, which is the legal drinking age in the United States. If you are under the legal drinking age, please exit the website immediately.

By accessing and using our website and its features, you represent and warrant that:

  • All information you provide is truthful and accurate.
  • You will maintain the accuracy of such information.
  • You are 21 years of age or older.
  • Your use of the website and its features complies with applicable laws, rules, and regulations.

Copyright, Trademarks & Other Intellectual Property Rights

The content on our website, including designs, logos, text, images, audio and video materials, software, graphics, and all copyrights, trademarks, service marks, trade names, logos, and other intellectual property or proprietary rights contained therein are either owned by us or licensed to us by third parties (the "Proprietary Material"). The Proprietary Material is protected under United States laws and international treaties, including copyright and trademark laws. Unauthorized use of the Proprietary Material may violate copyright, trademark, and other laws. Except for the limited license to download and print specific material or information from the website for non-commercial and private purposes, you have no right to use, copy, reproduce, display, or distribute the Proprietary Material. All rights pertaining to the Proprietary Material remain exclusively owned by us. Any use or reproduction of the Proprietary Material (including our trademarks or logos) for purposes other than private, non-commercial use without our express written consent is prohibited. All rights not explicitly granted hereunder are expressly reserved by us.


Registration on our website allows you to store frequently used information and personal identifiable information to expedite the checkout process.

When making a purchase, a valid credit card with your name, billing address, and phone number is required. You can maintain this information, along with shipping addresses, on the "My Account" page of our website. All personal information provided to us will be collected, protected, and used in accordance with our Privacy Policy. It is essential that all information you provide is truthful, and you must not use any aliases or other means to conceal your true identity.

Upon registration, you must provide a functional email address and a password. You are responsible for keeping this information confidential at all times and agree that you are solely and entirely liable for all activities conducted under your email address and password. If you become aware of any unauthorized use of your email address and password, you must notify us immediately. Each email address and password should be used by a single user and is non-transferable. We may suspend or terminate account access if we suspect unauthorized or improper use of the account at any time without prior notice.

Purchasing Ciders

We sell and deliver ciders exclusively to individuals aged 21 or older. By placing an order, you confirm that: (1) you are 21 years of age or older, and (2) the recipient of the cider delivery is also 21 years of age or older.

No Warranties

Your use of our website is at your own risk. The website is provided on an "as is" basis. Furthermore, to the fullest extent permitted by law, we make no representations or warranties regarding the accuracy, reliability, or completeness of the content on this website or any linked sites. Information contained herein may be subject to change. We and/or our respective agents may make improvements and/or changes to the products, services, or programs described herein at any time. We have no obligation to update the website or its contents, and to the fullest extent permitted by law, we shall not be liable for any failure to update such information. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including, but not limited to, warranties of non-infringement, title, quality, performance, merchantability, fitness for a particular purpose, security, and accuracy. Furthermore, we do not warrant that the website or any software made available on the website is compatible with your computer or free from computer viruses. We do not guarantee continuous, uninterrupted, or secure access to the website.

Limitation of Liability

To the fullest extent permitted by law, you agree that we (including our affiliates, and our/their respective officers, directors, employees, or agents) shall not be liable for any liability, loss, damage, or expenses arising from or suffered by you as a result of your use of this website or any linked site, any materials provided on the website or downloaded from the website, inability to use the website, any computer virus or other executable code that you may download from the website, or any other defect transmitted through the website, unauthorized access, theft, operator errors, strikes, other labor problems, or any force majeure, whether such loss or damage arises from our negligence or otherwise. Under no circumstances shall we be liable, whether in contract, tort, strict liability, or otherwise, for any indirect, punitive, special, consequential, or incidental damages (including, without limitation, lost profits, cost of procuring substitute service, or lost opportunity), even if we were made aware of the possibility of such damages.


You agree to defend, indemnify, and hold us, our subsidiaries, business partners, contractors, distribution partners, representatives, directors, and affiliates, as well as each of our respective officers, agents, partners, and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, issued by any third party arising from or related to your use of the website in violation of these Terms of Use or any breach of these Terms of Use (including, without limitation, any breach of your representations and warranties set forth herein and/or applicable law).

Links to Other Sites

The website may contain links to third-party sites for your convenience. If you choose to use these links, you will leave our website. Please note that our Terms of Use and Privacy Policy do not apply to any website you reach through these links or when you leave our website. We have not reviewed all of these external websites, and we do not control or endorse them or their content. Therefore, we make no representations or warranties about these third-party websites or any material found on them. If you decide to access any linked websites, you do so at your own risk.


Our website is based in the United States, specifically in the State of California, and all servers hosting the website are within the Shopify platform. We make no representation that the website or its policies comply with the laws of any other country. If you access the website from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. You also consent to the transfer and use of your information outside your country.

These Terms of Use and any matters relating to the website (including our Privacy Policy) are governed by the internal substantive laws of the State of California, without regard to its conflict of laws principles. Any dispute or controversy arising from the use of the website, our products, or these Terms of Use must be brought in the courts of the State of California or the United States federal court having jurisdiction in Ventura, California. By using the website or making a purchase from the website, you agree to submit to the personal jurisdiction of such courts.

Drink Responsibly

Excessive or irresponsible consumption of alcohol can have personal, social, or health consequences. As part of our commitment to responsible consumption, we ensure that our communications regarding our products do not promote or encourage excessive consumption or misuse of any kind. We are dedicated to promoting responsible advertising of our products and advocating for improved advertising standards across the industry.


Proposition 65 (Prop 65) is a state ballot initiative aimed at protecting California residents and the state's drinking water sources from chemicals known to cause cancer, birth defects, or other reproductive harm, as well as informing citizens about exposures to such chemicals. For more information about Prop 65 and the list of chemicals requiring disclosure, please visit

Prop 65 mandates warnings for the following products:

  • Alcoholic Beverages, including, but not limited to, cider, beer, malt beverages, wine, and distilled spirits: WARNING: Drinking distilled spirits, beer, coolers, wine, and other alcoholic beverages may increase cancer risk and, during pregnancy, can cause birth defects.
  • Canned and Bottled Foods and Beverages: WARNING: Many food and beverage cans have linings containing bisphenol A (BPA), a chemical known to the State of California to cause harm to the female reproductive system. Jar lids and bottle caps may also contain BPA. You can be exposed to BPA when you consume foods or beverages packaged in these containers. For more information, visit